Shipping Policy

Last updated: September 5, 2026

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Delivery Time

Estimated delivery times are 7-15 business days depending on the destination.

Please note that delivery times are estimates and may be affected by carriers, customs, weather, or other circumstances outside our control.

Shipping Address

Please make sure your shipping address is correct before placing your order. VOLURÉE is not responsible for delays or failed delivery caused by incorrect or incomplete addresses.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Customs & Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination. Any applicable charges are the customer's responsibility unless stated otherwise at checkout.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us at support.voluree@gmail.com so we can assist you.